Blackboard Help | Passaic County Community College

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Blackboard/Online Learning Help and Support Page

In order to serve you best, please provide us some basic information about you and your problem or issue.
If we cannot resolve your issue, we will forward your request to the Distance Education department for follow-up.

First Name

M.I.

Last Name

Student ID#

Your E-mail address

Phone

Class

Section

Instructor

Write here

Write here

What do you need help with?*

I can't access or login to Blackboard

I can log into Blackboard, but I don’t see my classes

I cannot contact my instructor

I am having trouble figuring out Blackboard in general

I am having trouble finding something in my class

I am having trouble submitting an assignment in Blackboard

I am having trouble with a quiz or test in Blackboard

I am having trouble with the Discussion board in Blackboard

I am having trouble finding my grades in Blackboard

Other, please describe below

I can't access or login to Blackboard

If you have login problems please contact the IT Support

The IT department is available to assist you in accessing and using College technology services.
E-mail: itsupport@pccc.edu
Phone: (973) 684-6464 Option #5

I can log into Blackboard, but I don’t see my classes

Your classes at Blackboard

https://kb.pccc.edu/display/SUP/Cannot+see+or+access+classes+in+Blackboard

I cannot contact my instructor

Contact your instructor:

https://kb.pccc.edu/display/SUP/Cannot+contact+instructor

I am having trouble figuring out Blackboard in general

Help with Blackboard in general:

https://kb.pccc.edu/display/SUP/Blackboard+quick+start+for+Students

I am having trouble finding something in my class

Help with finding something in my class:

https://kb.pccc.edu/display/SUP/PCCC+Blackboard+Course+Tour

I am having trouble submitting an assignment in Blackboard

Submitting an assignment in Blackboard:

https://kb.pccc.edu/display/SUP/Submitting+an+assignment+in+Blackboard

I am having trouble with a quiz or test in Blackboard

Quiz or test in Blackboard:

https://kb.pccc.edu/display/SUP/Blackboard+Quizzes+and+Tests

I am having trouble with the Discussion board in Blackboard

Discussion board in Blackboard:

https://kb.pccc.edu/display/SUP/Blackboard+Discussion+boards

I am having trouble finding my grades in Blackboard

Finding my grades in Blackboard:

https://kb.pccc.edu/display/SUP/My+Grades+in+Blackboard

Other, please describe below

Other, please describe below with your comments:

Comments

Your form has been submitted

Thank you %NAME% for submitting your your request to the Distance Education department. Your request will be handled in the order it was received. Most requests will be answered within 24 hours; requests submitted on weekends will be answered on Mondays. Regular operating hours during the summer are Mon-Thu between 8:30-4:30.

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